We aim to ensure complete customer satisfaction. This Refund & Return Policy explains the conditions under which returns, exchanges, and refunds are accepted.


Eligibility for Returns

Products are eligible for return or exchange if they meet the following conditions:

  • The product is damaged, defective, or incorrect.

  • The request is made within a reasonable time after delivery.

  • The product is unused and in its original condition and packaging.


Non-Returnable Items

Returns or refunds will not be accepted in the following cases:

  • Change of mind after delivery.

  • Damage caused by misuse, negligence, or improper handling.

  • Products that have been used, altered, or are not in original condition.


Return Process

To initiate a return or exchange, please contact our customer support team with your order details. Our team will guide you through the return process and provide necessary instructions.


Refund Policy

Once the returned product is received and inspected, we will process the refund if approved. Refunds will be issued through the original payment method or an alternative method as agreed.


Exchange Policy

If you prefer an exchange, we will replace the product with the same or a similar item, subject to availability.


Delivery Charges

Delivery charges are non-refundable unless the return is due to our error, such as receiving a damaged or incorrect product.


Processing Time

Refunds or exchanges will be processed within a reasonable timeframe after the returned product has been received and verified.


Contact Information

For any questions regarding refunds or returns, please contact us using the details below.

Phone: 01844-888909
WhatsApp: +880 1887-509805
Email: sleek4302@gmail.com


Policy Updates

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page.